No Refund, Return, or Exchange Policy for Hats

At Papa Bear Union, we’re a small, dad-run brand that puts a lot of care into every hat. To keep our quality high and our operations simple, we follow the policy below.

All Sales Are Final on Hats

All hat purchases made through Papa Bear Union are final sale.
We do not offer refunds, returns, or exchanges on any hat purchases for any reason, including size, fit, or change of mind.

Defective or Incorrect Items

If you receive a defective or incorrect hat, please contact our customer service team within 7 days of receiving your order.

• If the defect or error is confirmed, we’ll replace the item at our discretion.

• The hat must be unused, unworn, and in its original packaging with all tags attached.

Shipping Responsibility

• Customers are responsible for entering the correct shipping address at checkout.

• Papa Bear Union is not responsible for orders shipped to an address that was entered incorrectly.

• If a package is returned to us due to an incorrect or incomplete address, additional shipping fees will apply to resend the order.

Changes to This Policy

Papa Bear Union may update or modify this policy at any time without prior notice.
For the most current version, please check our website or reach out to customer service.

By completing a purchase with Papa Bear Union, you acknowledge and agree to this policy.
“ALL SALES FINAL” is listed on every hat product page to make sure this is clear before you order.